Last updated: 1 August 2025
1. Data controller
Portalsycamore Co., Ltd.
Office 9, 21 Placeholder-ro, Pohang 00000
Email: hello@portalsycamore.click
Phone: +82 54 0000 7475
We act as data controller for personal data collected through portalsycamore.click and client engagements.
2. Data we collect
Website visitors: IP address, browser type, pages viewed, referral source, cookie preferences, and contact form submissions (name, email, message, optional service selections).
Clients: intake information, wallet address lists, device labels, correspondence, invoicing details, and payment records. We do not collect private keys or seed phrases.
3. How we use data
We use personal data to:
- Respond to inquiries and deliver review packs
- Invoice and administer engagements
- Improve website security and content
- Comply with legal obligations
We do not sell personal data.
4. Legal bases
Processing relies on contract performance (delivering services you request), legitimate interests (website security and service improvement), consent (non-essential cookies and marketing where applicable), and legal obligation.
5. Retention
Contact form data: up to twenty-four months unless an engagement begins. Client engagement records: seven years after final delivery for accounting and dispute resolution. Cookie consent preferences: until you clear browser storage or withdraw consent.
6. Sharing and processors
We share data only with:
- Encrypted email and form hosting providers under data processing agreements
- Payment processors for invoicing
- Professional advisers when required by law
7. International transfers
Primary storage is in South Korea. If tools process data abroad, we use appropriate safeguards such as standard contractual clauses where required.
8. Your rights
Under applicable Korean and international privacy laws, you may request access, correction, deletion, restriction, or portability of your personal data, and withdraw consent where processing is consent-based. Contact hello@portalsycamore.click. You may lodge a complaint with the Personal Information Protection Commission of Korea.
9. Security
We use encryption for client submissions, access controls for staff, and regular review of retention practices. No method of transmission is completely secure; you are responsible for safeguarding credentials on your devices.
10. Children
Our services are not directed to individuals under eighteen. We do not knowingly collect data from children.
11. Changes
We will post updates on this page with a revised date. Significant changes affecting clients will be notified by email where appropriate.
See also our Cookie Policy.